Our Team
Our Team
Gaurav Luthra
CEO & FounderGaurav is the driving force behind SkyOS BPO, bringing vision, energy, and entrepreneurial passion to everything we do.
With more than 10 years of experience building businesses, he has transformed SkyOS BPO into a trusted partner for global clients.
- Expertise: Strategy, Leadership
- Experience: 10 Years
- Email: info@skyosbpo.com
- Phone: (+91)7291999199
Gaurav Luthra Biography
Gaurav Luthra entrepreneurial journey began with a simple vision: to build a BPO company that combined efficiency with a human touch. Over the past 10+ years, he has turned that vision into reality, creating a workplace that not only delivers exceptional results but also nurtures people at its core.
His expertise lies in understanding the evolving needs of the BPO industry and crafting solutions that work seamlessly for clients. Under his leadership, SkyOS BPO has specialized in serving businesses across the United Kingdom, building strong client relationships based on trust, transparency, and performance.
What sets Gaurav apart is his ability to bridge innovation with empathy. Whether it’s adopting new technologies, scaling teams, or improving customer experience, his focus remains on making outsourcing an effortless extension of the client’s business. His journey is a reflection of resilience, adaptability, and a relentless pursuit of excellence.
Volunteer Skills
Gaurav Luthra stands out as a dynamic leader whose volunteer-driven skills have shaped SkyOS BPO’s growth story.
team collaboration
drive customer-first strategies
high adaptability in fast-paced environments
Education
With a strong academic foundation in Business Administration, Gaurav Luthra brings a structured and strategic mindset to every decision at SkyOS BPO. His education has equipped him with deep knowledge of business operations, financial planning, and organizational leadership, which he applies to create sustainable growth.
Experience
For over the last five years, Gaurav Luthra has consistently proven himself as a determined and visionary entrepreneur. Starting from humble beginnings, he successfully navigated challenges, built ventures, and established his reputation for delivering results. His journey reflects perseverance, strategic thinking, and the courage to take calculated risks. Now, with a clear focus and unwavering commitment, Gaurav is dedicated to establishing SkyOS BPO as a trusted leader in the outsourcing industry. His track record of success and passion for innovation continue to drive the company toward new heights of excellence.
Lhingdeinei Kipgen
DirectorKipgen brings structure, strategic thinking, and people-first leadership to SkyOS BPO.
She plays a key role in driving growth and ensuring that our teams remain aligned with the company’s long-term vision.
- Expertise: Strategy, Leadership
- Experience: 5 Years
- Email: deinukipgen007@gmail.com
- Phone: (+91)92112 46247
Lhingdeinei Kipgen Biography
As Director, Lhingdeinei Kipgen is deeply involved in shaping the culture and operational framework of SkyOS BPO. With a keen eye for detail and a passion for developing people, she ensures that the company continues to grow without losing its human touch.
Her leadership is defined by balance — balancing performance with compassion, structure with flexibility, and growth with sustainability. She believes that a company’s true strength lies in its people, and under her guidance, SkyOS BPO has built a culture of trust, respect, and collaboration.
Kipgen’s contribution extends beyond management. She plays a pivotal role in aligning the company’s services with client expectations, ensuring that every project reflects SkyOS BPO’s commitment to quality and customer satisfaction. Her vision is to make SkyOS BPO not just a service provider but a long-term partner that clients can always rely on.
Volunteer Skills
Lhingdeinei Kipgen brings an impressive set of skills that are essential for success in the outsourcing industry.
client relationship management
process optimization
cross-cultural communication
Education
Lhingdeinei’s professional journey reflects bold career moves and a passion for growth. After building a strong foundation in the airlines industry, where she mastered customer service and operational management, she made a strategic shift into the entrepreneurial world. Her experience in aviation sharpened her ability to handle high-pressure situations, manage diverse teams, and maintain exceptional service standards.
Experience
Her expertise spans strategic planning, workforce management, and client engagement, all critical to scaling an outsourcing business. She is adept at building strong relationships with partners and clients while ensuring operational efficiency within the company. Lhingdeinei’s leadership style emphasizes trust, clear communication, and results-driven execution. Her ability to blend industry knowledge with people-centric management continues to steer SkyOS BPO toward sustainable growth and long-term success.